Unravel Data

Unravel Data

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Unravel Data | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

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Quick Summary

One or more annual third-party audit(s)

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Has a bug bounty or vulnerability disclosure program

Deletes customer data on request

Has an API available

Has a privacy policy


Documents & Knowledge Base FAQs


What we offer

Actionability platform for Databricks

Unravel Data delivers AI-powered observability and optimization for Databricks, enabling real-time visibility, automated performance improvements, and cost governance for data pipelines and analytics. It integrates with CI/CD workflows and DevOps tools to proactively identify inefficiencies, streamline development, and enhance resource utilization.

Typical data access: Unravel collects only operational metadata and performance statistics, such as cluster configurations, job and query metrics, account activity , compute usage, billing details, and storage metadata. It does not access customer data, table contents, query results, or sensitive information beyond usernames required for attribution. All data transmission is encrypted, and only metadata is analyzed to preserve privacy and minimize risk.

Certifications: SOC 2 Type 2

Actionability platform for BigQuery

Unravel Data brings full-stack observability to BigQuery, pinpointing performance issues and optimizing queries and resource usage. It empowers teams with actionable insights, spending forecasts, and recommendations to maintain service levels and maximize value from cloud data workloads.

Typical data access: Unravel collects job, pipeline, and performance metadata—such as query metrics, user activity, usage, and cost details—never customer data, table contents, query results, or sensitive data from your databases. All collected data is read-only metadata used for observability and optimization, not business or personal information. Data is securely transmitted and Unravel is SOC 2 Type II compliant, minimizing privacy and security risks

Certifications: SOC 2 Type 2

Actionability platform for Snowflake

Unravel Data provides deep insights and automated troubleshooting for Snowflake environments, offering end-to-end visibility into query performance, data usage, and cost management. Its platform enables teams to optimize resources, detect bottlenecks, and ensure efficient, cost-effective data operations.

Typical data access: Unravel accesses only Snowflake system metadata and performance statistics via Account Usage Views, Information Schema, and Query History APIs. It collects warehouse configurations, query performance metrics, user activity data, snowflake credit usage, and storage metadata. Unravel never accesses customer business data, table contents, query results, or any sensitive or personally identifiable information beyond system usernames. All data used for analysis is strictly operational metadata, minimizing risk and preserving data privacy.

Certifications: SOC 2 Type 2


Subprocessors
5

Subprocessor
Location of Processing
Usage Details
AWS

AWS

United States, United Kingdom
Cloud infrastructure provider hosting Unravel's SaaS platform — compute, storage, and networking for data processing and analytics. Unravel also integrates with AWS billing APIs to collect infrastructure cost data (VMs, storage, network) tied to customer workloads, enabling cost attribution and optimization recommendations.
Databricks

Databricks

United States, United Kingdom
Primary data source for Unravel's optimization services. Unravel connects via system tables, REST APIs, and telemetry sensors to collect job metadata, cluster performance metrics, and usage statistics — powering cost attribution, performance optimization recommendations, and automated remediation for Spark workloads.
Google Cloud

Google Cloud

United States, United Kingdom
Underlying infrastructure for Unravel's BigQuery optimization services and SaaS deployments. Unravel connects to GCP data sources (billing reports, job metadata, storage information) and Google billing APIs to deliver accurate cost attribution, performance insights, and automated optimization recommendations for BigQuery workloads.
Microsoft Azure

Microsoft Azure

United States, United Kingdom
Deployment platform and cost data source. Unravel deploys on Azure Kubernetes Service (AKS) and uses Azure Functions for automated workspace management and permission handling. Unravel also integrates with Azure billing APIs to capture full infrastructure costs (compute, storage, networking) for holistic cost visibility.
Snowflake

Snowflake

United States, United Kingdom
Data source for Unravel's SQL optimization and cost management services. Unravel integrates with Snowflake metadata and usage APIs to collect warehouse performance metrics, query execution statistics, and consumption data — enabling warehouse sizing recommendations, query optimization insights, and automated cost optimization.
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